Senior Skilled Field Service

Responsibilities for this Position

Position Title: Senior Skilled Field Service

Location: ., KW, Kuwait

Category: Skilled Trades/Mechanics/Technicians

Job Type: Full-Time

Country: Kuwait


City: .

Remote Work Options: On-Site

Security Clearance Required: None

Career Level: Entry

Requisition ID: 16020817

Date Posted: Apr 24, 2025

Description: About the Role

Abrams Field Service Representative supporting Kuwait - OCONUS. This assignment is for duration of WD.


Company Information

• General Dynamics is a successful Fortune 100, global aerospace, and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable, and capable of addressing a dynamic threat environment.

What We Offer

• Whether you are starting your career or an experienced professional, we offer a Total Rewards package that is impactful and built for you.
• Healthcare including medical, dental, vision, HSA, and Flex Spending.

• Competitive base pay, incentive pay that rewards individual and team performance, and comprehensive benefits.
• 401k Match (6%).
• Educational Assistance.
• On-going learning opportunities within a diverse, inclusive, and rewarding work environment.

Position Description

Field Service Representative (FSR) required to interface with client at a level from the BCT and below, typically Combat Arms Battalions (CABs) in order to represent the Abrams team in multiple functional areas.

Interface may require coordination's with AFSB units in Kuwait and inspection of COSIS based tanks currently in APS fleets.

Subject Matter Expert (SME) to our client over a myriad of subjects, requiring continuing engagement with the customer, FSRs and the Abrams product team on Abrams vehicle on maintenance, troubleshooting and diagnostics on the hull, turret and armament sub-systems.

Act as the primary contact for the customer at multiple locations in Kuwait.

Identify and advise Army Leaders regarding problems within Abrams technical areas and maintenance management as required, generate and submit field problem reports (FPR's) and cost savings as required, generate reports as required.

Represent General Dynamic Land Systems in a sole contributor environment, where it is critical in assisting the command build and sustain combat power in a strategic reserve scenario.

Position Requirements

Must be a Certified Abrams FSR; preferred to have a minimum of 6-9 years of maintenance and troubleshooting experience on Abrams M1 thru M1A2 SEP tanks to include DSESTS and logistical experience.

Must have a valid US Passport

• Must have FSR Certification from Abrams Center of Excellence
• High school diploma or equivalent, prefer an Associate degree.
• Must be a US person.
• Previous experience in overseas assignments preferred.
• Able to gain access to U.S. or foreign military bases or facilities.
• Must successfully pass a deployment physical that meets OCONUS assignment requirements.
• Able to secure and maintain a NACI.
• Must be available and willing to travel globally for extended periods of time to support customer requirements.
• Excellent communication skills along with professional demeanor that extends to all levels of the organization along with strong interpersonal skills.
• Knowledgeable of GDLS processes, products, and military technology, and able to coordinate and collaborate with other mechanics and supervision to ensure processes are aligned.
• Must be able to work independently with minimal supervision with minimal errors and be willing to work effectively in a team-oriented structure to include field, office, and shop environments both on and off military installations.
• Must have a valid State Driver's License and be able to obtain a military license and meet the anthropometric requirements to entry into a driver's station or into an enclosed military vehicle.
• Occasional work in confined space within vehicle interior.
• Potential for exposure to temperature extremes in performance of duties.
• Physical requirements: Must pass and maintain company deployment requirements.
• Must meet and maintain ASR guidelines for driver's station entry as described in Standard Practice 2-644.
• Must have dexterity in fingers of both hands.
• Must be able to carry 70lbs (toolbox or parts) up to 50'.
• Familiar with the US Military rank structure and organization.
• Must have proven performance abilities in Field Service support of M1 Abrams through M1A2 SEP, capable of operating with little to no guidance, able to make solid operational decisions and represent the company in an exceptional manner.
• Demonstrated record of customer intimacy and support resulting in a high degree of customer satisfaction required.
• Able to work at autonomous sites directly for USG personnel.

Additional Information / Desired Experience

• This position may require eligibility to obtain a US security clearance. (Non-US Citizens may not be eligible to obtain a security clearance)
• Previous experience working on ground combat Vehicles desired.
• This position may require the candidate to be able to climb on/off, work in, and work around military vehicles is desired. Must be able to pass ASR test (Anthropometric Size Requirement for confined space)
• Must be able to work occasional evening and/or weekend overtime as required.
• Familiarity with military standards and test requirements desired.
• Occasional travel to test sites may be required.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to for assistance and let us know the nature of your request and your contact information.
About the Role

Abrams Field Service Representative supporting Kuwait - OCONUS. This assignment is for duration of WD.


Company Information

• General Dynamics is a successful Fortune 100, global aerospace, and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable, and capable of addressing a dynamic threat environment.

What We Offer

• Whether you are starting your career or an experienced professional, we offer a Total Rewards package that is impactful and built for you.
• Healthcare including medical, dental, vision, HSA, and Flex Spending.

• Competitive base pay, incentive pay that rewards individual and team performance, and comprehensive benefits.
• 401k Match (6%).
• Educational Assistance.
• On-going learning opportunities within a diverse, inclusive, and rewarding work environment.

Position Description

Field Service Representative (FSR) required to interface with client at a level from the BCT and below, typically Combat Arms Battalions (CABs) in order to represent the Abrams team in multiple functional areas.

Interface may require coordination's with AFSB units in Kuwait and inspection of COSIS based tanks currently in APS fleets.

Subject Matter Expert (SME) to our client over a myriad of subjects, requiring continuing engagement with the customer, FSRs and the Abrams product team on Abrams vehicle on maintenance, troubleshooting and diagnostics on the hull, turret and armament sub-systems.

Act as the primary contact for the customer at multiple locations in Kuwait.

Identify and advise Army Leaders regarding problems within Abrams technical areas and maintenance management as required, generate and submit field problem reports (FPR's) and cost savings as required, generate reports as required.

Represent General Dynamic Land Systems in a sole contributor environment, where it is critical in assisting the command build and sustain combat power in a strategic reserve scenario.

Position Requirements

Must be a Certified Abrams FSR; preferred to have a minimum of 6-9 years of maintenance and troubleshooting experience on Abrams M1 thru M1A2 SEP tanks to include DSESTS and logistical experience.

Must have a valid US Passport

• Must have FSR Certification from Abrams Center of Excellence
• High school diploma or equivalent, prefer an Associate degree.
• Must be a US person.
• Previous experience in overseas assignments preferred.
• Able to gain access to U.S. or foreign military bases or facilities.
• Must successfully pass a deployment physical that meets OCONUS assignment requirements.
• Able to secure and maintain a NACI.
• Must be available and willing to travel globally for extended periods of time to support customer requirements.
• Excellent communication skills along with professional demeanor that extends to all levels of the organization along with strong interpersonal skills.
• Knowledgeable of GDLS processes, products, and military technology, and able to coordinate and collaborate with other mechanics and supervision to ensure processes are aligned.
• Must be able to work independently with minimal supervision with minimal errors and be willing to work effectively in a team-oriented structure to include field, office, and shop environments both on and off military installations.
• Must have a valid State Driver's License and be able to obtain a military license and meet the anthropometric requirements to entry into a driver's station or into an enclosed military vehicle.
• Occasional work in confined space within vehicle interior.
• Potential for exposure to temperature extremes in performance of duties.
• Physical requirements: Must pass and maintain company deployment requirements.
• Must meet and maintain ASR guidelines for driver's station entry as described in Standard Practice 2-644.
• Must have dexterity in fingers of both hands.
• Must be able to carry 70lbs (toolbox or parts) up to 50'.
• Familiar with the US Military rank structure and organization.
• Must have proven performance abilities in Field Service support of M1 Abrams through M1A2 SEP, capable of operating with little to no guidance, able to make solid operational decisions and represent the company in an exceptional manner.
• Demonstrated record of customer intimacy and support resulting in a high degree of customer satisfaction required.
• Able to work at autonomous sites directly for USG personnel.

Additional Information / Desired Experience

• This position may require eligibility to obtain a US security clearance. (Non-US Citizens may not be eligible to obtain a security clearance)
• Previous experience working on ground combat Vehicles desired.
• This position may require the candidate to be able to climb on/off, work in, and work around military vehicles is desired. Must be able to pass ASR test (Anthropometric Size Requirement for confined space)
• Must be able to work occasional evening and/or weekend overtime as required.
• Familiarity with military standards and test requirements desired.
• Occasional travel to test sites may be required.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to for assistance and let us know the nature of your request and your contact information.

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